Add a touch of elegance to your bedroom with the Sophie Bed.
Julian Bowen have incorporated stunning traditional detailing such as high foot end with crystal finials and detailing in the exquisite Sophie Bed brining us a truly elegant bed. Constructed from sturdy metal and finished in Stone White the Sophie bed features a sprung slatted bass to help provide extra comfort, support and mattress life.
Furniture/Two Person Delivery
A two-person delivery is required for furniture, appliances and items over 30kgs. This costs £35 to postcodes within our local store catchment (40 miles) and £60 to postcodes outside of our catchment.
Our delivery service is a "white-glove" service, and we will deliver to your room of choice and take packaging away if required.
Delivery will take between 5 - 10 working days for in-stock items. For items that are available to order, the delivery timescales will be confirmed in the checkout.
Deliveries to some remote postcodes are possible, and carry an additional premium delivery charge. This will be charged in checkout, but please contact us if you have any questions.
We also offer a basic furniture assembly service for most furniture items, the cost of this varies depending on the item requiring assembly and your location. Please contact us for more information.
Please note that we do not offer free returns, so unless there is a fault with your item, then you will be required to cover the cost of returning it to us, or for us to collect the item.
Please be aware of the order cancellation policy attached to furniture products, and in particular, that items configured to your choice attract a 25% restocking fee. In addition, it is very important to know that if it is not possible to gain access to the room of choice, with the product, then the cost of that failed delivery is met by the customer. If an item in this instance is made to your specification, then the order cancellation policy also applies.
At Downtown we pride ourselves on not only offering a wide range of beautiful, high quality furniture in our stores in Grantham, Boston and online, but also the very best after sales service in case you ever have any execpted issues with your purchase. With this in mind to help you get the most from your new furniture we have put together this short guide, which in addition to helping you to avoid problems encountered through incorrect use, also offers advise should unexpected accidents happen.
Furniture finishes:
Although resistance to abrasion and spills can vary depending on the finish, the wood's natural structure creates variances in wood grain, pattern and shades. The colour of the veneer or the finish can also affect the appearance, with very light or very dark finishes tending to show any minor imperfectons. The majority of finishes can lighten or darken over time., this will be more noticeable on unexposed parts of your furniture, for example - table leaves.
How to avoid damage to your furniture:
Avoid placing your furniture next to radiators, fires or windows as the changes in temperature can result in cracks and distortion. Protect the surface of your furniture from hot items such as the plates and dishes and wipe any spills immediately.
Don't overload drawers and shelves as this can cause permanent distortion of your furniture.
Wood and veneer maintenance:
Wipe with a slightly damp cloth and use a small amount of mind, non-abrasive detergent. Avoid using silicone based spray and polishes and wax, as these may cause smears and small colour patches on matt surfaces and wax build up can be difficult to remove.
We recommend that the use of a wax free cleaner polish, available from Downtown, is used every three months, to maintain the natural beauty of your furniture.
Oiled oak maintenance:
To maintain your furniture in perfect condition, once a month for three months you should apply a thin coat of furniture oil with a lint free cloth and then after the three months, once a year should be sufficient to maintain the soft oil finish of your furniture.
Marble maintenance:
Marble can retain its attractive appearance for thousands of years, however, it is vulnerable to hard knocks and scratches to the edges. Use a mild soap solution to wash the surface of the marble and do not expose your marble furniture to solvents such as thinners or acids as it has received a varnish treatment to ensure that it's surface is resistant to grease, wine, spirits etc.
