Contact Us

Get in touch

We pride ourselves on delivering proper, personal Customer Service. All our team are employed by us and based within our business. 

If you have any issues with placing an order, or would just prefer to order by phone, then please do not hesitate to get in touch on 03452 505502 and we would gladly help. 

If you would prefer to email, then just drop us a note on online@downtownstores.co.uk or fill out the enquiry form at the bottom of this page. Whether you are enquiring about product, the status of an order, a delivery time or any other query, then we look forward to hearing from you.

If you would like to contact one of our stores, then please use the details shown below. If your query is in relation to a purchase made in store, or a product you have seen in-store, then please email that store and your email will be addressed as quickly as possible.

Alternatively, you may find an answer to your question in our frequently asked questions at the link below