Here's what we'll do:
Please note, before we arrive, you will need to make sure access is clear to the area you want your appliance installed, it will fit into the space and that the electrical and plumbing connections are within 1.5 metres.
Furniture/Two Person Delivery
A two-person delivery is required for furniture, appliances and items over 30kgs. This costs £35 to postcodes within our local store catchment (40 miles) and £60 to postcodes outside of our catchment.
Our delivery service is a "white-glove" service, and we will deliver to your room of choice and take packaging away if required.
Delivery will take between 5 - 10 working days for in-stock items. For items that are available to order, the delivery timescales will be confirmed in the checkout.
Deliveries to some remote postcodes are possible, and carry an additional premium delivery charge. This will be charged in checkout, but please contact us if you have any questions.
We also offer a basic furniture assembly service for most furniture items, the cost of this varies depending on the item requiring assembly and your location. Please contact us for more information.
Please note that we do not offer free returns, so unless there is a fault with your item, then you will be required to cover the cost of returning it to us, or for us to collect the item.
Please be aware of the order cancellation policy attached to furniture products, and in particular, that items configured to your choice attract a 25% restocking fee. In addition, it is very important to know that if it is not possible to gain access to the room of choice, with the product, then the cost of that failed delivery is met by the customer. If an item in this instance is made to your specification, then the order cancellation policy also applies.
