Discounts & Gift Vouchers - FAQs

Can I use promotional voucher codes in-store?

Any promotion or voucher codes are valid for use with online purchases only, and cannot be redeemed in-store unless clearly stated otherwise.

Do you offer an armed forces discount?

Yes. On production of a valid R.A.F, Army, Navy, Rewards for Forces or Armed Forces Dependent's or Defence Discount Services Card, you will be entitled to a discount of up to 10% on a purchase made from any of our stores - including online.

To apply for an armed forces discount on an online order, please contact us beforehand so that you can send through proof of ID before you purchase.

More information can be found here.

Please note, that we do not currently offer Student, Key Worker or NHS discount.

Can you tell me more about the Downtown Rewards Card?

The Downtown Rewards Card Scheme is an easy way to earn rewards as you shop in our stores. Please see here for more information.

Can I buy Downtown Gift Cards online?

Unfortunately, our Gift Cards are not available to be purchased online at the moment. These can be purchased in any of our stores or over the phone at 03452 505502.

Can't find what you're looking for? Contact us.