Emma Mattress Disposal

Add this to your basket when purchasing any Emma Mattress for your old mattress to be disposed of by the Emma delivery teams. 

Your old mattress will be picked up at the same time that your new mattress is delivered. On the day of pick up, please make sure to bring your old mattress to the front door of your building. 

• Service not available on weekends or public holidays
• Only available on purchases of Emma mattresses only
• Not available at the following postcodes: PO30+, KW15-17, PA34-80, PH41-45, IV40-56 IM, ZE, JE, HS, GY, TR21-25

The delivery cost of your order depends on the size of the item you are ordering. 

A product that can be delivered by one person, is standard delivery and costs £5.95. This is is free if you spend £60 or more. Delivery will take between 2 - 3  working days for in-stock items. 

A two-person delivery is required for furniture, appliances and items over 30kgs. This costs £35 to postcodes within our local store catchment (40 miles) and £60 to postcodes outside of our catchment. Mattress delivery cost is £30. Delivery will take between 5 - 10 working days for in-stock items.  For items that are available to order, the delivery timescales will be confirmed in the checkout. 

Deliveries to some remote postcodes are possible, and carry an additional premium delivery charge. This will be charged in checkout, but please contact us if you have any questions. 

We also offer a basic furniture assembly service for most furniture items, the cost of this varies depending on the item requiring assembly and your location. Please contact us for more information.

Click and Collect is available on in-stock items from our Grantham site; NG32 2AB. This will be offered in the checkout for small items, but please contact us if you require click and collect on Furniture. 

Please be aware that we do not offer free returns, so unless there is a fault with your item, then you will be required to cover the cost of returning it to us, or for us to collect the item.

Please be aware of the order cancellation policy attached to furniture products, and in particular, that items configured to your choice attract a 25% restocking fee.  Please also be aware that if it is not possible to gain access to the room of choice, with the product, then the cost of that failed delivery is met by the customer.  If an item in this instance is made to your specification, then the order cancellation policy applies.